How to Support People Living with Dementia: A Guide to Empowered and Compassionate Care

At Peaceful Place, we believe that every person living with dementia—regardless of age or stage—deserves to live a life filled with dignity, joy and purpose. While dementia may change the way someone experiences the world, how we interact with and support them can have a truly meaningful impact.

Whether you're a family member, friend or carer, understanding how to support individuals living with dementia with empathy, patience and positivity is key to helping them continue to lead fulfilling lives.

1. See the Person, Not the Diagnosis

Always look beyond the condition and see the person in front of you. Every individual has a unique personality, life story and preferences. Use their name, connect through shared interests and focus on their strengths and abilities. They are not defined by dementia.

2. Be Present and Patient

Memory or communication difficulties can be frustrating for the person and those supporting them. Keep your tone gentle, use open body language and allow time for responses. Being fully present shows respect and builds trust.

3. Communicate Clearly and Kindly

• Use short, simple sentences

• Speak slowly and calmly

• Ask one question at a time

• Use gestures or visual aids when helpful

Instead of correcting or contradicting, respond with empathy. It’s more meaningful to validate emotions than to focus on factual accuracy.

4. Promote Independence and Choice

Wherever possible, offer options that empower the individual to make decisions—“Would you prefer a walk or painting today?” instead of “What do you want to do?” Supporting autonomy builds confidence and a sense of control.

5. Celebrate Strengths and Spark Joy

Many people living with dementia retain humour, creativity and a deep desire for connection. Activities like music, boxercise, gardening, golf, art and reminiscence can unlock joy and help people feel engaged and valued. Our programmes reflect individual interests and support meaningful experiences.

6. Create Calm, Familiar Routines

A predictable environment can ease anxiety. At Peaceful Place, we offer a warm, welcoming setting where every day has structure, familiarity and opportunities to connect.

7. Respond with Empathy

When someone is distressed, confused or upset, meet them with reassurance and kindness. A calm presence or simple words like “You’re safe, I’m here” can ease fear and help them feel secure and supported.

We Also Support Families and Carers

We know that dementia touches the lives of families too. Through our Caring Together Project, we offer:

• Workshops for confidence and skill-building

• One-to-one support for guidance and emotional wellbeing

• Access to our allotment 7 days a week—a shared space where carers connect with nature, meet others and take well-deserved time for themselves

Our goal is to ensure that carers feel empowered and supported, every step of the way.

Community, Belonging and Joy

Peaceful Place is more than a day centre—it’s a vibrant community. We believe in the power of shared experience, inclusion and fun. Whether it’s a sports session, a choir rehearsal or sharing tea and laughter with friends, every moment is an opportunity to live fully.

Living with dementia is not the end of joy, connection or growth. It’s a new chapter—one where the right support helps people thrive.

You're Not Alone

If you or someone you know is living with dementia, Peaceful Place is here for you. We offer support, inspiration and a place where individuals and families can feel understood, empowered and connected.

Visit: www.peacefulplace.co.ukCall: 01702 546476